Faulty wiring within the garage door opener was to blame for the strange behavior of this customer’s garage door.
First, we visually examined the whole mechanism and then operated the door a couple of times to better understand the problem. The inconsistency of the door opener and the fact that we were able to rule out the safety sensors pointed us in the right direction. So, we unplugged the opener and realized we needed to redo the wiring connections. As soon as we repaired the wiring, we plugged the opener back and tested the door - no glitches whatsoever!
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* $29 service call - deducted from the service
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